KPI Scope & Blueprint
For teams that need KPI selection, report structure, source tables, and filter recommendations.
- KPI workshop
- Tool-specific mapping
- Report blueprint document
Paid reporting-as-a-service
Build ITIL and SIAM KPI reports without starting from a blank page.
Users select the ITIL or SIAM KPI framework, choose persona-based report packs, and configure KPIs across ITSM, HAM, CMDB, and SIAM service areas with tool-specific build guidance.
Interactive service preview
Let users pick their persona, KPI pack, and ITSM reporting tool.
This selector demonstrates the paid service workflow. The final engagement can convert the selected scope into operational dashboards, executive packs, process owner reports, governance views, Power BI models, native ITSM reports, or ServiceNow Platform Analytics dashboards.
Report blueprint
Select KPIs to create the blueprint.
ServiceNow Platform Analytics setup path
Use this when the KPI pack should be built inside ServiceNow rather than only in Power BI or an exported report.
1. IndicatorCreate automated indicators for the selected KPI definitions.
2. SourceUse the suggested tables with encoded filters and collection frequency.
3. BreakdownAdd assignment group, priority, service, company, region, and provider where relevant.
4. DashboardPlace scorecards, time series, targets, and drilldowns in an executive or process dashboard.
Reporting platform demo
Assess your reporting landscape.
Upload a small set of existing reporting artefacts to preview Yenov's reporting assessment journey without exposing proprietary scoring logic or implementation IP.
The preview is illustrative only. A guided assessment validates evidence, reporting needs, KPI coverage, and the implementation roadmap.
Reporting assessment inputs
Answer report and dashboard questions for the persona whose information needs you want to assess.
The full Yenov IP platform is private and available only through a controlled demo. To request access, please contact
contact@yenov.se
Paid service model
Sell the reporting outcome, not just a dashboard.
Yenov can position this as a paid advisory and build service with clear deliverables.
Dashboard Implementation
For teams that want the selected reports built in Power BI, native ITSM reporting, or ServiceNow Platform Analytics.
- Dashboard build
- Data validation support
- Review and handover
Reporting as a Service
For ongoing report operations, KPI tuning, executive packs, and benchmark improvement reviews.
- Monthly KPI pack
- Trend and benchmark review
- Continuous improvement backlog
Commercial inquiry
Offer KPI reporting as a paid ITSM service.
Use the configurator as the front door, then convert selected KPIs into a scoped reporting or managed service engagement.